One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Conversion of the use of land from agricultural to residential use

  1. - Proof of title
  2. - Site sketch
  1. It is not permissible to change the use of only one plot of land except because it is affected by the uses of the parts adjacent to it (Ministerial Resolution No. 53/2013).
  1. beneficiary
  2. The application is submitted by a form
  3. Non-electronic
  4. day
  5. Specialist
  6. Treating a use request for use in the concerned section
  7. Semi-electronic
  8. From 5 days to 10 days
  9. Decision maker
  10. Adoption of a service to change the use of a plot of land
  11. Non-electronic
  12. week
  13. Specialist
  14. Completion of the request procedures, the issuance of surveying, and the ownership bond
  15. Semi-electronic
  16. From day to 2 days

Customers Service

Customer Service Number

80000099 968+

Working hours (call center / customer services)

07:30 AM -02:30 PM -2: 30 PM -10: 00 PM