One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Carrying out a project that serves a large segment of society according to a royal decree or a project that serves the locals based on the approval of the land owners to expropriate their lands. The owners will be duly compensated and the project will be implemented on their respective lands.

  1. If the application is submitted by a government entity:
  2. - A copy of the Royal Decree or the decision to implement the project (executive regulation)
  3. - Project Maps (soft and hard copies)
  4. If the application is submitted by a group of citizens with the approval of the competent authority:
  5. - Approval letter from the competent party
  6. - Request letter
  7. - Approval letter from lands owners
  8. - Copy of the proof of title of the lands
  9. - Copies of the proof of title of the lands to be affected
  10. - Copies of the site sketches of the lands to be affected
  11. - Copies of identity cards for the owners of the lands to be affected
  12. Documents extracted during service processing:
  13. Memorandum/ Approval Memorandum
  14. - Request for land registration
  15. - The new land file
  16. - Reservation/ cancellation/ registration form of the land
  17. - Payment receipts
  1. 1) According to the approval of the Royal Decree of the effect of the pieces
  2. 2) According to the documents supporting in terms of the plot of the applicant from within the cutting line
  3. 3) Show surveying and the ownership bond with copying.
  1. beneficiary
  2. If the applicant is a government agency, an impact request is submitted for the public benefit in the unified service hall, and if it is individuals through the post office
  3. Non-electronic
  4. day
  5. Specialist
  6. Study and review the request in coordination with other departments and departments in the ministry or with external parties
  7. Semi-electronic
  8. From 20 days to 80 days
  9. Decision maker
  10. An impact application request for public benefit and the issuance of surveying graphics and new ownership bonds are approved
  11. Semi-electronic
  12. From 10 days to 15 days

Customers Service

Customer Service Number

80000099 968+

Working hours (call center / customer services)

07:30 AM -02:30 PM -2: 30 PM -10: 00 PM