One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Issuing a new Omani passport for the first time

  1. - Birth certificate
  2. - The original travel documents of the parents
  3. - For individuals who are 7 years old or younger, personal photos with a white background are required. However, individuals who are 7 years old or older must attend in person.
  1. The presence of the guardian or whoever replaces him (the brother, uncle, mother, grandfather) for Omanis
  1. beneficiary
  2. The applicant submits the application electronically or goes to the departments/ departments of the General Administration of Passports and Civil Status to obtain an Omani passport.
  3. electronic
  4. 5 minutes
  5. beneficiary and specialist
  6. The concerned person makes sure the data provided is correct.
  7. electronic
  8. 5 minutes
  9. Specialist
  10. Issuing and printing the passport
  11. electronic
  12. 5 minutes

Customers Service

Customer Service Number


Working hours (call center / customer services)

24 hours