One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Issuing a passport instead of a lost or damaged allowance, whether outside or inside the Sultanate after reporting it.

  1. - The damaged passport, if available.
  2. - Identity card
  1. - That the person concerned be Omani nationality
  2. In personwith the bringing of personal identification documents
  1. beneficiary
  2. In the event that the Omani passport is lost / damaged within the Sultanate of Oman, the person concerned must submit the communication through the application of the police or in the service centers of the General Administration of Passports and Civil Status. In the event that the passport is lost/ damaged outside the Sultanate of Oman, the person concerned must submit a statement of loss/ damage to the embassies, consulate or Omani diplomatic offices.
  3. electronic
  4. 5 minutes
  5. Specialist
  6. Taking vital fingerprints and fulfilling service fees
  7. electronic
  8. 5 minutes
  9. Specialist
  10. Printing, activating and handing it over to the concerned person
  11. electronic
  12. 5 minutes

Customers Service

Customer Service Number


Working hours (call center / customer services)

24 hours