One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

This service is provided for the beneficiaries of housing assistance to request to change the engineering consultancy company

  1. . Copy of the passport or identity card
  2. . Request letter, including the reasons for requesting the change of the engineering consultancy company
  3. . Proof documents of the reasons for the request
  4. . Approval letter from the contractor
  5. - No objection letter from the engineering consultancy company
  1. nothing
  1. beneficiary
  2. The applicant is attended by the Unified Service Hall or the Social Housing Department and Projects /Housing Circles in the branches. Bring the required documents and documents. Submit a letter of request to change the engineering consulting company (aid - special maps)
  3. Non-electronic
  4. one day
  5. Specialist
  6. The request is studied by the competent employee and prepared a technical report on the outcome of the review.
  7. Non-electronic
  8. 20-25 days
  9. Decision maker
  10. Adoption of the report from the Director General of Housing in the governorates
  11. Non-electronic
  12. one day
  13. Specialist
  14. Address the applicant to bring a new consultant to the project.
  15. Semi-electronic
  16. one day
  17. Specialist
  18. Receive the new consultant offer and adopt
  19. Non-electronic
  20. one day
  21. Specialist
  22. Update auxiliary data regarding the new consultant
  23. Semi-electronic
  24. one day

Customers Service

Customer Service Number

80000099 968+

Working hours (call center / customer services)

07:30 AM -02:30 PM -2: 30 PM -10: 00 PM