One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

This service is provided for the beneficiaries of housing assistance to request to change contractors (special maps)

  1. . Copy of the passport or identity card
  2. . Acquisition report from the consultant
  3. . Citizen letter
  4. . Contractor letter
  5. . Request letter from the beneficiary includes the reasons for requesting a contractor change - residential assistance (special maps)
  6. . Proof documents for the reasons for the request
  7. . Approval letter from the consultant
  8. . Approval letter from the current contractor
  1. nothing
  1. beneficiary
  2. The application is submitted by the beneficiary
  3. Non-electronic
  4. one day
  5. Specialist
  6. The request is studied
  7. Non-electronic
  8. From 30 to 58 days
  9. Specialist
  10. The beneficiary's notification to accept or reject the request
  11. Non-electronic
  12. one day

Customers Service

Customer Service Number

80000099 968+

Working hours (call center / customer services)

07:30 AM -02:30 PM -2: 30 PM -10: 00 PM