One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Modify the planning requirements of the owner of the property. The owner of the property, or his representative, may request the amendment of the planning requirements in a manner commensurate with the planning aspects of the scheme and the planning structure of the region, such as the height, the increase in the percentage of construction or (adjusting setbacks). Service outputs include a survey and a royal bond.

  1. . Proof of title
  2. . Site sketch
  3. . Identity card
  1. The surveying of the applicant must be a note of "adopting the general site maps" to request the modification of the repercussions in some cases
  1. beneficiary
  2. The beneficiary submits the application
  3. Non-electronic
  4. day
  5. Specialist
  6. Study the request and process it electronically
  7. Semi-electronic
  8. From 7 days to 15 days
  9. Decision maker
  10. Adoption of the request by acceptance or rejection according to the planning criteria
  11. Semi-electronic
  12. From 7 days to 15 days

Customers Service

Customer Service Number

80000099 968+

Working hours (call center / customer services)

07:30 AM -02:30 PM -2: 30 PM -10: 00 PM