One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Responding to inquiries and requests regarding the services provided by the Ministry of Housing and Urban Planning through the customer service call center

  1. . Applicant's letter
  2. . Receipt of the application if the inquiry is related to one of the Ministry's services
  1. nothing
  1. beneficiary
  2. Contact the free number of the contact department. The employee's statement of the subject and the receipt number, if any.
  3. Semi-electronic
  4. 3- 5 minutes
  5. Specialist
  6. It researchs available and used systems In the ministry.
  7. Semi-electronic
  8. 3- 5 minutes
  9. Specialist
  10. The applicant is required to have additional information or time to respond to it (if there is a lack of information) His statement about the position of his own topic.
  11. Semi-electronic
  12. 15-10 minutes or a day in the event of a lack of information
  13. Specialist
  14. Responding and informing it about the topic.
  15. Semi-electronic
  16. Two days (48 hours)

Customers Service

Customer Service Number

80000099 968+

Working hours (call center / customer services)

07:30 AM -02:30 PM -2: 30 PM -10: 00 PM