One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

The service is designed to enable applicants to obtain the Ministry of Housing and Urban Planning approval for establishing a new public service/utility (such as electricity, water, sewage, telephone lines, etc.)

  1. . The original proof of title
  2. . The site sketch
  3. . 2 hard copies of the service route map
  4. . A letter addressed to the head of the directorate explaining the purpose of the service route
  5. . A letter from the company providing the service or the property owner
  6. . Soft copy maps compatible with Autocad program on floppy disk
  1. - The course of the service does not conflict with the location of the lands and property existing in the plans.
  1. Specialist
  2. Study the application details by the competent employee
  3. Semi-electronic
  4. Two days
  5. Decision maker
  6. The service path is approved from the Survey and Maps Department
  7. Non-electronic
  8. Two days to 3 days

Customers Service

Customer Service Number

80000099 968+

Working hours (call center / customer services)

07:30 AM -02:30 PM -2: 30 PM -10: 00 PM