One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

This service allows beneficiaries of the loan to submit a contractor change request

  1. - A copy of the passport or ID card
  2. - The request letter from the beneficiary, including the reasons for the request
  3. - Supporting documents for the reasons for the application
  4. - Approval letter from the consultant
  5. - A letter of approval from the current contractor.
  1. nothing
  1. beneficiary
  2. Non-electronic
  3. one day
  4. Specialist
  5. Non-electronic
  6. From 30 to 58 days
  7. Specialist
  8. Non-electronic
  9. one day

Customers Service

Customer Service Number

80000099 968+

Working hours (call center / customer services)

07:30 AM -02:30 PM -2: 30 PM -10: 00 PM