One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Request to obtain a permit to commence construction from the Technical Licensing Section of Muscat Municipality, according to its geographical scope of the state.

  1. The application form is signed and sealed by (the owner, consultant, contractor)
  2. - A copy of valid building permit (major permissibility).
  3. - A copy of the ownership deed.
  4. - A copy of the site sketch.
  5. - A copy of the ID card.
  6. - Contractor papers (commercial registry + affiliation certificate + computer papers) valid.
  7. - A copy of the demarcation points form is valid for 6 months from the date of receipt.
  8. - A copy of the general site map (Site Plan).
  9. - The site's sign form attached with two copies of the sign and two digital photographs.
  10. - The electricity maps approved by the electricity company.
  1. Extracting the building permit (major permissibility).
  2. - Adopting electricity maps for the building from the Muscat Electricity Distribution Company.
  3. - The Omani Water and Waste Services Company approves (Deem) when the building maps are approved in the event that the multi -storey building is.
  4. - The approval of the General Authority for Civil Defense and Ambulance requires the extraction of the building permit (major permissibility) if necessary.
  5. - Delivery of the signs of the piece before and after the pits.
  1. beneficiary
  2. The beneficiary (contractor or building owner) submits the application through the available channels, attaching the required documents
  3. Semi-electronic
  4. half an hour
  5. Specialist
  6. electronic
  7. 1 hour
  8. beneficiary
  9. electronic
  10. half an hour
  11. Specialist
  12. Non-electronic
  13. 5 hours

Customers Service

Customer Service Number

1111 968+

Working hours (call center / customer services)

7:00 am - 09:00 PM