One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Requesting a permit to demolish a building from the Technical Licensing Department in the municipality of Muscat, according to its state's geographical scope.

  1. - A letter from the owner.
  2. - A letter from the contractor.
  3. - A copy of the property and the site sketch.
  4. - A copy of the ID card.
  5. - A letter from the electricity company to cut the electricity current.
  6. - Commercial registry papers, affiliation certificate and the signing of the signing.
  7. The contractor's commercial registry must have a demolition activity.
  1. The approval of the Muscat Electricity Distribution Company, and the approval of the Omani Water and Sanitation Services Company (Deem) before proceeding to demolish, with the need to observe the security and safety requirements on the site to cut services.
  1. beneficiary
  2. The beneficiary submits the request through the available channels, attaching the required documents
  3. Semi-electronic
  4. One hour
  5. Specialist
  6. - The concerned employee reviews the documents and registers the request - The concerned employee schedules a site inspection visit by the inspector
  7. electronic
  8. 4 working days
  9. beneficiary
  10. The beneficiary pays the fees and the insurance and receives the permit
  11. electronic
  12. One hour

Customers Service

Customer Service Number

1111 968+

Working hours (call center / customer services)

7:00 am - 09:00 PM