One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

The aim of this service is to provide the possibility for commercial establishments and companies to request usufruct service from government lands, as the usufruct contract remains with the government of the Sultanate of Oman after the contract is registered. The usufructuary (companies and commercial establishments) must pay the annual rental fee in addition to the annual renewal of the usufruct contract in order to use a piece of land (usufruct).

  1. A request from the person concerned
  2. An economic feasibility study approved by the audit offices
  3. A valid commercial registry
  4. Approval of the bodies associated with the project
  1. - The applicant must have a valid commercial activity
  2. - It is permissible to grant lands to the company on the condition that all partners are registered in the commercial registry
  1. beneficiary
  2. The concerned party submits an official application to the ministry, attaching the feasibility study of the project
  3. Semi-electronic
  4. 1 day
  5. Specialist
  6. The application is referred to the general directorate of lands, land use department, for review to determine its compliance with the regulations
  7. electronic
  8. 6 days
  9. Specialist
  10. The application documents and the feasibility study are referred to the land data department within the directorate for examining the applicant's property data
  11. electronic
  12. 1 to 5 Yam
  13. Decision maker
  14. Referring all the applications to the land utilization committee for review and approval if they meet the conditions
  15. Semi-electronic
  16. 1 to 5 days
  17. Specialist
  18. The applicant is informed of the committee's decision, whether it is acceptance or rejection
  19. Semi-electronic
  20. 1 to 3 Yam
  21. Decision maker
  22. The relevant authorities are addressed regarding the feasibility of the economic study of the project
  23. Semi-electronic
  24. 12 days
  25. Decision maker
  26. If the authorities approve after being addressed, the request is referred to His Excellency the Minister for endorsement and obtaining the land plot
  27. Semi-electronic
  28. 30 days
  29. Specialist
  30. If His Excellency the Minister approves the allocation of the plot, the request is referred to the land usufruct department to conclude the contract within the specified period and for the approved activity
  31. Semi-electronic
  32. 6 days

Customers Service

Customer Service Number

80000099 968+

Working hours (call center / customer services)

07:30 AM -02:30 PM -2: 30 PM -10: 00 PM