One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

The housing assistance service is provided to citizens with limited income to buy, build, repair, rebuild or make additions to an existing house.

  1. A copy of the passport or identity card
  2. A copy of the marriage contract
  3. A copy of the children's birth certificates
  4. An approved salary certificate for him and all his working family members, a social security certificate from the Ministry of Development, or a retirement certificate
  5. - Divorce or widowhood document and proof of custody
  6. Determining the heirs
  7. A pledge not to have any other source of income.
  1. The applicant must be:
  2. Omani nationality
  3. - Married or insulting a family and that he is not less than 21 years old
  4. He should not be an owner or his wife for any real estate or land equivalent to the value of residential assistance
  5. - The owner or his wife should not be a residence housing or dispose of any kind of legal actions in order to benefit from assistance
  6. He or his wife had to have benefited from a residential loan or residential assistance
  7. He should not be an employee in the provision of a housing loan system for its employees
  8. - That the total monthly salary does not exceed 300 nakedness
  1. beneficiary
  2. Submitting the application
  3. Non-electronic
  4. one day
  5. Specialist
  6. Registering the application
  7. electronic
  8. one day
  9. Specialist
  10. Reviewing the application upon its turn
  11. Semi-electronic
  12. 15 social researchers ’work and 30 days after study
  13. Decision maker
  14. Approving the application
  15. Semi-electronic
  16. one day
  17. beneficiary
  18. The applicant presents the required documents for providing assistance or purching within 60 days of receiving the approval
  19. Non-electronic
  20. From two days to 60 days
  21. beneficiary and specialist
  22. The project is assigned to the contractor (works are estimated by the specialized engineer and the engineering consulting office)
  23. Non-electronic
  24. A year for construction and 60 legal days for the citizen- 30 days for purchase
  25. Specialist
  26. The sequestration is lifted after 10 years
  27. Semi-electronic
  28. one day

Customers Service

Customer Service Number

80000099 968+

Working hours (call center / customer services)

07:30 AM -02:30 PM -2: 30 PM -10: 00 PM