One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Cutting down or moving trees causing a problem from their presence on the site.

  1. - A letter from the person concerned, a copy of the identity card, the property title, and the survey drawing.
  2. - A no-objection letter to enter the house without the municipality bearing any costs of any damage during cutting.
  3. - Data of the service applicant: (name, phone number).
  4. - Address or location of the service: (region, road number, house number).
  1. Providing the service in the event that the trees cause health, environmental, or disability in the delivery of services.
  2. Not cutting palm trees.
  3. Do not cut the trees inside the house.
  4. Not to cut and transport the trees of Ghaf, Samar and Sidr from outside the home.
  5. - In the event that the branches connected to the electrical wires must be contacted with the electricity company by the service applicant.
  1. beneficiary
  2. The beneficiary submits the application through the service channels of Muscat Municipality
  3. electronic
  4. 5 minutes
  5. Specialist
  6. The cleaning supervisor receives the application and then visits the site
  7. Semi-electronic
  8. According to priority
  9. Specialist
  10. The cleaning supervisor determines the requested service and schedules its delivery
  11. Semi-electronic
  12. According to priority

Customers Service

Customer Service Number

1111 968+

Working hours (call center / customer services)

7:00 am - 09:00 PM