One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

This service allows citizens with low incomes a residential loan to buy, build or complete an existing house. The loan is paid in monthly installments and without benefits.

  1. - Copies of titles and survey drawings of real estate owned by the applicant
  2. A copy of the passport and identity card
  3. A copy of the marriage contract
  4. A copy of the children's birth certificates
  5. An approved salary certificate for the applicant and all his working family members
  6. - Bank statement of the applicant for the last 6 months
  7. - Divorce document, widowhood document, or proof of custody
  8. A pledge that there is no other source of income
  1. The applicant must be:
  2. Omani nationality
  3. To be married or a family, and that he is not less than 21 years old
  4. - Not to be an owner or his wife for any property or land equivalent to the value of the residential loan
  5. - He should not be an owner, or his wife, a residence housing, or he disposed of any kind of legal actions in order to benefit from the loan.
  6. He or his wife had to have benefited from a residential loan or residential assistance
  7. He should not be an employee in the provision of a housing loan system for its employees
  8. - The total monthly salary should be between 301 to 500 Omani riyals
  1. beneficiary
  2. Submitting an application for a housing loan
  3. Non-electronic
  4. one day
  5. Specialist
  6. Registering the application
  7. Semi-electronic
  8. one day
  9. Specialist
  10. Evaluating the application when the financial allocations are available and its turn arrives
  11. Semi-electronic
  12. 90 days
  13. Decision maker
  14. Approval of the application
  15. Semi-electronic
  16. one day
  17. Specialist
  18. The applicant completes the required documents for construction or purchase within 60 days of receiving the approval
  19. Semi-electronic
  20. From two days to 60 days
  21. beneficiary and specialist
  22. The project is assigned to the contractor (works are estimated by the specialized engineer and the engineering consulting office)
  23. Semi-electronic
  24. A year for construction - 30 days for purchase
  25. beneficiary and specialist
  26. The borrower begins to repay the loan installments after 9 months from the start of operation in case of construction, while in the case of purchase, the repayment starts two months after the amount is disbursed to the seller
  27. Semi-electronic
  28. It ends with the end of the installment of the installments
  29. Specialist
  30. The mortgage is released after 10 years from the date of the mortgage
  31. Semi-electronic
  32. one day

Customers Service

Customer Service Number

80000099 968+

Working hours (call center / customer services)

07:30 AM -02:30 PM -2: 30 PM -10: 00 PM