One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Issuance of a temporary navigation permit to work in the territorial waters of Oman through an approved shipping agent. The shipping agent applies for a navigation permit by submitting a request letter and attaching the required documents according to the form

  1. Required technical certificates
  1. nothing
  1. beneficiary
  2. The beneficiary submits the application via email
  3. Non-electronic
  4. 30 minutes
  5. Specialist
  6. The employee processes the application
  7. Non-electronic
  8. 10Y Kag
  9. beneficiary
  10. The beneficiary pays via bank transfer or deposit
  11. Non-electronic
  12. 10 minutes
  13. Decision maker
  14. The direct supervisor approves the permit request
  15. Non-electronic
  16. 10 seconds

Customers Service

Customer Service Number

24685000 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM