One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Receiving customers and recording requests and letters addressed to His Excellency the Minister

  1. It depends on the request submitted to any of the services
  1. nothing
  1. Specialist
  2. Visiting the Unified Service Hall to submit the application, then verify the authenticity and validity of the required documents for service submission
  3. Semi-electronic
  4. 15 minutes
  5. Specialist
  6. - Examining the transaction and ensuring there are no legal obstacles - Adding the transaction data to the land information system - Downloading the transaction report for the citizen
  7. Semi-electronic
  8. 30 minutes
  9. Specialist
  10. - Sorting applications - Preparing reports - Forwarding topics to the relevant departments as per instructions
  11. Semi-electronic
  12. 30 minutes
  13. Specialist
  14. The relevant department responds to the beneficiary verbally, by text message, or with an official reply to the competent authority to complete their transaction if required
  15. Semi-electronic
  16. According to the type of transaction

Customers Service

Customer Service Number

80000099 968+

Working hours (call center / customer services)

07:30 AM -02:30 PM -2: 30 PM -10: 00 PM