One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

General foundation programs are programs offered by higher education institutions to prepare students for the stage of university education. It does not carry academic weight (credit hours), and it is not part of the university education program. The national standards of general foundational programs were developed by the Omani Academic Accreditation Authority and the quality of education guarantee and approved in June 2008.

  1. Self -study document
  2. Supporting evidence
  1. -The institution must be licensed and included in the schedule of the quality of the general foundation program.
  2. -The first full batch of students graduate
  1. beneficiary
  2. The applicant prepares the self-study document
  3. Non-electronic
  4. Associated with the institution
  5. beneficiary and specialist
  6. Preparing and approving the longlist, then sending it to the beneficiary to ensure there are no conflicts of interest, and lastly the audit team is selected from it
  7. Semi-electronic
  8. City
  9. beneficiary
  10. The beneficiary pays the applicable fees for the process
  11. Semi-electronic
  12. City
  13. beneficiary
  14. The beneficiary submits the self-study document to the authority within the specified timeframe according to the schedule of general foundation program quality audits
  15. Non-electronic
  16. day
  17. Specialist
  18. The audit team holds a meeting to discuss the self-study document
  19. Non-electronic
  20. day
  21. beneficiary and specialist
  22. The project manager and team leader, or their representatives, visit the beneficiary to discuss specific details related to the operation and plan for the audit (field) visit
  23. Non-electronic
  24. day
  25. beneficiary and specialist
  26. The team visits the beneficiary's building for a whole week, during which they carry out all necessary tasks to accomplish the visit's objectives according to the pre-arranged visit schedule
  27. Non-electronic
  28. week
  29. Specialist
  30. After completing the audit visit, the team prepares the third and fourth drafts of the report. These drafts undergo external technical review, based on which the fifth draft is prepared
  31. Non-electronic
  32. Three months
  33. beneficiary and specialist
  34. The fifth draft of the report is sent to the applicant to obtain their feedback
  35. Non-electronic
  36. City
  37. Specialist
  38. The audit team reviews the feedback from the applicant, if any, and based on that, prepares the sixth and final draft
  39. Non-electronic
  40. City
  41. Specialist
  42. Sending a copy of the final report to the members of the Authority's board of directors for approval, and then sending it to the applicant for review before publication, unless there is a request for objection or complaint submitted by the applicant regarding the content of the report
  43. Non-electronic
  44. City
  45. Specialist
  46. Publishing the final report on the Authority's website, then requesting a printing permit from the Ministry of Information to initiate printing copies of the report for distribution among the concerned parties
  47. Non-electronic
  48. City

Customers Service

Customer Service Number

24121600 968+

Working hours (call center / customer services)

08:00 AM - 03:00 PM