One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

This service provides delivery of postal bags from one post office to another or from the organization's headquarters to the recipient's address. For more details, please visit the website

  1. The signing of the contract between the two parties and mentioning all the details of the service according to the beneficiary's request.
  1. Signing the contract between the two parties.
  2. - Fill out the recipient data, its address, and all the data completely and correctly in the electronic system of the service.
  3. - Adherence to procedures according to the conditions and controls in force in the electronic service system.
  1. beneficiary and specialist
  2. The beneficiary "sender" submits the request through the available channel (e-service system), ensuring the accuracy of the data such as contact number and recipient's address. A notification with the tracking number is sent to the recipient through a text message
  3. Semi-electronic
  4. Average 1 - 5 minutes
  5. Specialist
  6. - Receiving and processing the shipment - Notifying the concerned employee to verify the requirements, conditions, and details of the request, and then dispatching the assigned driver to collect the shipment from the sender and deliver it to the operations center for processing, sorting, packaging, and preparing it for delivery to the recipient's address according to the agreement between the parties
  7. Semi-electronic
  8. 24 hours to 72 hours, depending on the site
  9. Specialist
  10. - Delivering the shipments to the recipient - Paying the service fees - Sending a monthly invoice to the beneficiary for payment of the service fees
  11. Semi-electronic
  12. According to the agreement

Customers Service

Customer Service Number


Working hours (call center / customer services)

08:00 AM - 04:00 PM