One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Cabin Crew License (New Domestic Addition): This service is requested when airlines wish to add a new crew member according to specific requirements

  1. - the form
  2. - 2 personal photos
  3. - passport
  4. - medical certificate
  5. - The training program for hospitality staff
  1. nothing
  1. beneficiary
  2. The beneficiary submits the application to the customer service department
  3. Non-electronic
  4. 5 days
  5. Specialist
  6. The department head refers the application to the supervisors, and after review, the issuance of the license is approved
  7. Non-electronic
  8. 5 days
  9. Specialist
  10. The operator or beneficiary attends to receive the license from the permits department at the authority
  11. Non-electronic
  12. 1 day

Customers Service

Customer Service Number

24354433 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM