One-stop-shop services platform
A list of the available OSS in Oman
Business (Invest Easy)
The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.
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Customs (Bayan)
Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.
Manpower
Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.
Online Services
A list of online services sorted by the service provider
Service Description
Issuing retirement cards to serve as ID Cards for beneficiaries (retiree/agent/entitled individual) when they visit the fund or any entity that requires it
Service fee
No fees
Time Taken
10 minutes
Channels
In-person, website, e-mail, mobile app
Website
www.civilpension.gov.om- Colored personal photo
- nothing
- beneficiary
- Submitting the request and attaching the colored personal photo through the fund's e-portal and its service departments
- Semi-electronic
- 5 minutes
- Specialist
- Issuing the pension card and delivering it to the applicant
- Semi-electronic
- 5 minutes
Customers Service
80070006 968+
Working hours (call center / customer services)
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