One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Submit an application to transfer the pension to another bank

  1. 1- Request for pension transfer
  2. 2- Clearance of the previous account
  3. 3- The new account
  4. 4- A copy of the identity card
  1. 1- These letters are issued only to retirees
  2. 2- Issuing this commitment is based on the request of the retired or his agent
  3. 3- Signing the request to issue a pension transfer letter
  1. beneficiary
  2. The beneficiary submits the application along with the required documents either electronically or in-person
  3. Semi-electronic
  4. 7 minutes
  5. Specialist
  6. The concerned employee reviews the documents, and if there are any remarks, the application is returned to the beneficiary with detailed remarks for necessary adjustments. If the application is found to be complete and accurate, it is duly recorded and referred to the relevant department
  7. Semi-electronic
  8. 10-7 minutes
  9. Specialist
  10. The concerned employee modifies the data in the system, reviews it, and it is then approved by the direct supervisor
  11. Semi-electronic
  12. 12-10 minutes

Customers Service

Customer Service Number

80070006 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM