One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.

Customs

Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.

Manpower

Manpower

Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Upon the death of the pensioner, a financial grant is provided by the fund, equivalent to a three-month pension, not less than 200 Omani Rials and not exceeding 500 Omani Rials, to cover funeral expenses. It is disbursed to any person who can provide a valid power of attorney for the disbursement

Link

To provide the service, click here

Service fee

No fees

Time Taken

3 working days

Channels

In-person, website

Website

www.civilpension.gov.om
  1. 1- A form for the grant of funeral and condolence expenses, approved by the Sheikh and the Wali, indicating the person in charge of the expenses
  2. 2- A copy of the personal card of the person in charge of the expenses
  3. 3- The bank account
  4. 4- A true copy of the pensioner's death certificate
  5. 5- A copy of the heirs' number form for the fund
  1. 1- Adopting the form through the Sheikh and the office of the governor
  1. beneficiary
  2. The beneficiary submits the application along with the required documents either electronically or in-person
  3. Semi-electronic
  4. 10 minutes
  5. Specialist
  6. The concerned employee reviews the documents, and if there are any remarks, the application is returned to the beneficiary with detailed remarks for necessary adjustments. If the application is found to be complete and accurate, it is duly recorded and referred to the relevant department
  7. Semi-electronic
  8. 15 minutes
  9. Specialist
  10. The concerned employee enters the data into the system, reviews it, and it is then approved by the direct supervisor
  11. Semi-electronic
  12. 15 minutes

Customers Service

Customer Service Number

80070006 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM
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