One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Calculating and disbursing pension dues after the service ends

  1. End of service file
  1. Employee service decision ends
  1. Specialist
  2. Referring the file (end-of-service transaction for an employee subject to the retirement and post-service benefits law) through the employer to the fund
  3. Semi-electronic
  4. 10 minutes
  5. Specialist
  6. The concerned employee verifies the required documents and enters and reviews the end-of-service transaction in the system within a time period not exceeding 25 minutes. Then, the transaction is forwarded to the direct supervisor for approval
  7. Semi-electronic
  8. 25 minutes
  9. Specialist
  10. The direct supervisor oversees and conducts a final review of the process of calculating the entitlements and approving the value of the retirement pension
  11. Semi-electronic
  12. 10 minutes

Customers Service

Customer Service Number

80070006 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM