One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Settlement of the dispute before filing a case in the judiciary, through conciliation between the parties related to personal status (family cases), civil cases, and commercial cases.

  1. - A copy of the passport, ID card, or a resident card.
  2. - The name of the person requesting to settle the conflict with reconciliation and their home address, the address of the defendant and the subject of the conflict to be settled peacefully.
  3. Documents supporting th lawsuit.
  1. Fill out the form and sign it from the concerned person.
  1. beneficiary
  2. The beneficiary submits the application at the committee headquarters in the Wilayah
  3. Non-electronic
  4. a work day
  5. Specialist
  6. - The concerned employee records the application and schedules a session - The concerned employee informs both parties of the session date
  7. Non-electronic
  8. 12 working days
  9. beneficiary and specialist
  10. - The reconciliation session is held to hear both parties - The concerned employee issues the reconciliation report or the acknowledgment of failure to reach a reconciliation, to be approved by the committee's chairman, attending members, and secretary after signing and accepting it by the disputing parties - In case one of the parties is absent, the session is rescheduled - The concerned employee delivers the original reconciliation report with the executive formula to the parties
  11. Non-electronic
  12. 67 working days

Customers Service

Customer Service Number

1111 968+

Working hours (call center / customer services)

7:00 am - 09:00 PM