-
- The service of obtaining a seat in higher education institutions inside and outside the Sultanate of Oman
- Awareness request/professional advice
- Enter the options of the tenth grade students for the subjects
- Issuing a certificate/ academic qualification
- Request a 12 -year completion certificate
- Registration request for regular students
- Request to register new students in the first grade
- Request to continue studying for glorious students
- A request for certification and equation of a study qualification
- Beneficiary System
- Create a new trade record, a limited responsibility company
- Project financing request
- Request for entrepreneurship card
- Request to embrace a project
- Request to obtain land for the right
- Create a commercial record of an individual merchant
- Creating a new commercial record of a solidarity company
- Create a commercial record of one person company
- Create a commercial business record
- Request to extract a royal bond instead of a lost allowance
- Building license issuance
- Request a piece of residential land (choose your land)
- Request a residential loan
- Register a lease contract
- Request residential help
- Request to prove and register the king
- Request to obtain a certificate of completing a building
- Documenting a new rental contract
- Request delivery services for an existing building
- The registration of the divorce incident
- The registration of the marriage incident
- Request to open a self -project for social security families and their like
- Request for a temporary housing assistance
- Request for assistance to furnish analgesic for the individual or the family
- Social security request
- Submit aid request (educational, health, in -kind)
- Submit the request for marriage (the youth category of youth integration homes, incubating families, unknown father)
- Request for marriage counseling service (lectures - training courses - seminars)
- Request for a family consulting service (office)
- Asking for a living
- Request to obtain the pension value
- The end of the previous service reward for those enrolled in the authorities whose systems allow the exchange of subscriptions
- Exclusive to the end of service dues
- Request to issue a retired card
- Request to pay a reward for those enrolled in the bodies subject to the retirement fund for the Royal Tiles Court
- Conducting a social research for the state of the heirs of retirees from retirement funds
- Request to join the period of legalization
- Request to amend the insured data basic
- Include the period of actual service
- Investor visa
- Investor visa renewal request
- Obtaining an investor residence
- Investment license application
- Request to register a commercial agency
- Create a commercial record of an individual merchant
- Creating a new commercial record of a solidarity company
- Create a commercial record of one person company
- Create a new commercial registry company recommendation
- The investor's joining visa
- Update commercial registry data
- Submit a new license application/renewal/update/cancellation
- Transfer ownership of a commercial record
- Commercial mortgage update
- The renewal of the commercial register
- Request to register a commercial agency
- Request to update a commercial agency data
- Restructuring of companies
- Register a foreign company branch
- Registration of a commercial representation office
- Request for license to use the Omani quality mark
- Submit a new license application/renewal/update/cancellation
- Investment license application
- Submit a new industrial license request/renewal/update/cancellation
- Registration of contracts for patent exploitation -(individuals -companies)
- Registration of compulsory licensing - individuals /companies
- Issuing a permit certificate for restricted products
- Approval of a permit to import products restricted through the customs statement system
- Registration/renewal of license authorities for the conformity evaluation certificates
- Registration/renewal of licensing inspection offices in accordance with the international standard ISO 17020
- Issuing the tax certificate
- Issuing a tax residence certificate
- Issuing a tax clearance certificate
- Issuing the discount tax certificate from the source
- Registration in the selective tax
- Registration in value -added tax
- Issuing the tax card
- Providing tax decisions
- Registration in income tax
- Update personal data
- Register users in the statement system
- Request to amend the customs statement
- Request to cancel the customs statement
- Request to provide customs guarantees
- Create a statement clearing quick mail shipments
- Preparation clearance
- Individual user registration in a statement system
- Customs a customs statement
- Customs declaration
- Request to re -name a user in the statement system
- Issuing a study visa
- Applications for enrollment for graduate students
- Request a message to facilitate the task of a researcher
- A request to register a student in government schools is not good at the Arabic language, speaking and writing
- Requesting the equation of academic certificates issued from outside the Sultanate or international certificates from international schools within the Sultanate for the purpose of completing university study or for the purpose of work
- Request to register students coming from outside the Sultanate
- Facilitate the task of a researcher or provide data for research purposes at Sultan Qaboos University
- Request for issuance/renovation of the study visa for graduate students
- Request a travel ticket for expatriate scholarship students
- Request for reservation for housing for expatriate students
- Issuing accommodation cards
- A guaranteed tourist visit visa
- Relative enrollment visa
- A multi -trips visit visa
- Request a visa for residents in the countries of the Council
- Issuing accommodation cards damaged/lost
- Issuing the residence card/renewal
- Extending a visit to residents of the GCC countries
- Issuing a foreign residence proof certificate
- Investor visa
- Investor visa renewal request
- Obtaining an investor residence
- Investment license application
- Request to register a commercial agency
- Create a commercial record of an individual merchant
- Creating a new commercial record of a solidarity company
- Create a commercial record of one person company
- Create a new commercial registry company recommendation
- The investor's joining visa
- Transfer
- Issuing a new driver's license
- Renewing driving licenses
- Issuing a driving license instead of a lost allowance
- Issuing a permit to reserve public positions
- Renew a vehicle license
- Recording a new vehicle
- Issuing a driver's learning license
- Traffic violations service service
- Renewing a permit to reserve public positions
- A request to own a property for citizens of the Gulf Cooperation Council countries in the Sultanate
- A request to own a property in one of the tourist complexes
- Renewing the lease contract
- Register a lease contract
- Request a visa for residents in the countries of the Council
- Documenting a new rental contract
- Cancel the lease contract
- Extending a visit to residents of the GCC countries
- Issuing a foreign residence proof certificate
Citizen
Going to School
Going to School
Getting a Job
Getting a Job
Starting a Business
Starting a Business
Owning a Vehicle
Owning a Vehicle
Getting a House
Getting a House
Family
Family
Retiring
Retiring
Investor
Starting a Business
Starting a Business
Growing Business
Growing Business
Activities and Permits
Activities and Permits
Filing Tax
Filing Tax
Customs
Customs
Resident
Going to School
Going to School
Living in Oman
Living in Oman
Starting a Business
Starting a Business
Owning a Vehicle
Owning a Vehicle
Getting a House
Getting a House
Family
Family
Retiring
Retiring
- Home Page
Online Services
Citizen
Going to School
Going to School
- The service of obtaining a seat in higher education institutions inside and outside the Sultanate of Oman
- Awareness request/professional advice
- Enter the options of the tenth grade students for the subjects
- Issuing a certificate/ academic qualification
- Request a 12 -year completion certificate
- Registration request for regular students
- Request to register new students in the first grade
- Request to continue studying for glorious students
- A request for certification and equation of a study qualification
Getting a Job
Getting a Job
Starting a Business
Starting a Business
- Beneficiary System
- Create a new trade record, a limited responsibility company
- Project financing request
- Request for entrepreneurship card
- Request to embrace a project
- Request to obtain land for the right
- Create a commercial record of an individual merchant
- Creating a new commercial record of a solidarity company
- Create a commercial record of one person company
- Create a commercial business record
Owning a Vehicle
Owning a Vehicle
Getting a House
Getting a House
- Request to extract a royal bond instead of a lost allowance
- Building license issuance
- Request a piece of residential land (choose your land)
- Request a residential loan
- Register a lease contract
- Request residential help
- Request to prove and register the king
- Request to obtain a certificate of completing a building
- Documenting a new rental contract
- Request delivery services for an existing building
Family
Family
- The registration of the divorce incident
- The registration of the marriage incident
- Request to open a self -project for social security families and their like
- Request for a temporary housing assistance
- Request for assistance to furnish analgesic for the individual or the family
- Social security request
- Submit aid request (educational, health, in -kind)
- Submit the request for marriage (the youth category of youth integration homes, incubating families, unknown father)
- Request for marriage counseling service (lectures - training courses - seminars)
- Request for a family consulting service (office)
Retiring
Retiring
- Asking for a living
- Request to obtain the pension value
- The end of the previous service reward for those enrolled in the authorities whose systems allow the exchange of subscriptions
- Exclusive to the end of service dues
- Request to issue a retired card
- Request to pay a reward for those enrolled in the bodies subject to the retirement fund for the Royal Tiles Court
- Conducting a social research for the state of the heirs of retirees from retirement funds
- Request to join the period of legalization
- Request to amend the insured data basic
- Include the period of actual service
Investor
Starting a Business
Starting a Business
- Investor visa
- Investor visa renewal request
- Obtaining an investor residence
- Investment license application
- Request to register a commercial agency
- Create a commercial record of an individual merchant
- Creating a new commercial record of a solidarity company
- Create a commercial record of one person company
- Create a new commercial registry company recommendation
- The investor's joining visa
Growing Business
Growing Business
- Update commercial registry data
- Submit a new license application/renewal/update/cancellation
- Transfer ownership of a commercial record
- Commercial mortgage update
- The renewal of the commercial register
- Request to register a commercial agency
- Request to update a commercial agency data
- Restructuring of companies
- Register a foreign company branch
- Registration of a commercial representation office
Activities and Permits
Activities and Permits
- Request for license to use the Omani quality mark
- Submit a new license application/renewal/update/cancellation
- Investment license application
- Submit a new industrial license request/renewal/update/cancellation
- Registration of contracts for patent exploitation -(individuals -companies)
- Registration of compulsory licensing - individuals /companies
- Issuing a permit certificate for restricted products
- Approval of a permit to import products restricted through the customs statement system
- Registration/renewal of license authorities for the conformity evaluation certificates
- Registration/renewal of licensing inspection offices in accordance with the international standard ISO 17020
Filing Tax
Filing Tax
- Issuing the tax certificate
- Issuing a tax residence certificate
- Issuing a tax clearance certificate
- Issuing the discount tax certificate from the source
- Registration in the selective tax
- Registration in value -added tax
- Issuing the tax card
- Providing tax decisions
- Registration in income tax
- Update personal data
Customs
Customs
- Register users in the statement system
- Request to amend the customs statement
- Request to cancel the customs statement
- Request to provide customs guarantees
- Create a statement clearing quick mail shipments
- Preparation clearance
- Individual user registration in a statement system
- Customs a customs statement
- Customs declaration
- Request to re -name a user in the statement system
Resident
Going to School
Going to School
- Issuing a study visa
- Applications for enrollment for graduate students
- Request a message to facilitate the task of a researcher
- A request to register a student in government schools is not good at the Arabic language, speaking and writing
- Requesting the equation of academic certificates issued from outside the Sultanate or international certificates from international schools within the Sultanate for the purpose of completing university study or for the purpose of work
- Request to register students coming from outside the Sultanate
- Facilitate the task of a researcher or provide data for research purposes at Sultan Qaboos University
- Request for issuance/renovation of the study visa for graduate students
- Request a travel ticket for expatriate scholarship students
- Request for reservation for housing for expatriate students
Living in Oman
Living in Oman
- Issuing accommodation cards
- A guaranteed tourist visit visa
- Relative enrollment visa
- A multi -trips visit visa
- Request a visa for residents in the countries of the Council
- Issuing accommodation cards damaged/lost
- Issuing the residence card/renewal
- Extending a visit to residents of the GCC countries
- Issuing a foreign residence proof certificate
Starting a Business
Starting a Business
- Investor visa
- Investor visa renewal request
- Obtaining an investor residence
- Investment license application
- Request to register a commercial agency
- Create a commercial record of an individual merchant
- Creating a new commercial record of a solidarity company
- Create a commercial record of one person company
- Create a new commercial registry company recommendation
- The investor's joining visa
Owning a Vehicle
Owning a Vehicle
- Transfer
- Issuing a new driver's license
- Renewing driving licenses
- Issuing a driving license instead of a lost allowance
- Issuing a permit to reserve public positions
- Renew a vehicle license
- Recording a new vehicle
- Issuing a driver's learning license
- Traffic violations service service
- Renewing a permit to reserve public positions
Getting a House
Getting a House
- A request to own a property for citizens of the Gulf Cooperation Council countries in the Sultanate
- A request to own a property in one of the tourist complexes
- Renewing the lease contract
- Register a lease contract
- Request a visa for residents in the countries of the Council
- Documenting a new rental contract
- Cancel the lease contract
- Extending a visit to residents of the GCC countries
- Issuing a foreign residence proof certificate
Family
Family
Retiring
Retiring
One-stop-shop services platform
A list of the available OSS in Oman
Business (Invest Easy)
The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.
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Customs (Bayan)
Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.
Manpower
Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.
Online Services
A list of online services sorted by the service provider
Service Description
An electronic window to receive complaints and communications received by the agency and related to violations of the laws, regulations and decisions in force by the entities subject to its control, or negligence or failure to perform the duties of the public office or prejudice to public money in limiting and correcting such violations, by persons (natural or legal) against one of the entities subject to being monitored by the relevant authority, complaints and reports are received by specialized employees, sorted, recorded, and the necessary action is taken in this regard.
Service fee
No fees
Time Taken
It depends according to the type and nature of the communication
Channels
website, mobile app
Website
www.sai.gov.om- - Documents supporting the complaint or the report
- • That the complaint or report is related to an act that affects the state’s public money or involve an administrative violation.
- • That the complaint or the communication be related to one of the authorities subject to the supervision of the state’s financial and administrative control agency.
- • That the complainant verb has not fell to challenge it legally (statute of limitations).
- • That the complaint should not be pending before the judiciary or a judicial ruling.
- • Not to have previously complained and offered to the device and decreased, except in the event of develoPMents in the complaint or the availability of new evidence about it.
- • The device is not obligated to announce the actions it takes regarding the reported violations.
- beneficiary
- The beneficiary submits the complaint at the complaints window
- electronic
- 5-1 minutes
- Specialist
- The specialists at the department review the complaint to verify its compliance with the conditions and regulations
- Semi-electronic
- 1- 3 working days
- Specialist
- Complaints that meet the requirements are referred to the supervisory directorates and departments
- electronic
- Two days of work
- Specialist
- The relevant supervisory unit examines the matter and takes the necessary actions accordingly
- Semi-electronic
- According to the type and nature of the communication
- Specialist
- The supervisory unit provides the complaints and reports department with the results along with supporting evidence and recommendations
- electronic
- According to the nature and type of communication
- Specialist
- The complaints and reports department reviews the results of the complaint or report and takes the necessary actions accordingly
- Semi-electronic
- According to the nature and type of communication
Customers Service
80000008
Working hours (call center / customer services)
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