One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Review architectural plans in their initial stages and before starting the construction design; To determine the fundamental notes with design.

  1. Land title deed or usufruct contract for government lands (valid).
  2. - Survey drawing: it must be recent, less than 10 years old.
  3. - Civil ID for persons / commercial registry for companies / legal agency in the case of heirs and the card of the heirs' agent.
  4. - A letter from the consultant explaining that he visited the site and what is the nature of the project.
  5. - Photos from four sides of the site.
  6. - Architectural plans that clearly illustrate the proposal.
  7. - 3D visualization of all multi-storey buildings.
  8. - A topographical survey of lands that have a difference in levels only.
  1. - Technical approvals for the following cases are mandatory, and include new buildings proposals or fundamental amendments for the following cases:
  2. 1- Tourism projects and integrated projects.
  3. 2- Commercial, residential or residential commercial or residential projects that are allowed to build four roles or higher.
  4. 3- One or more leveling floor proposal.
  5. 4- Industrial projects with an area of ​​construction of 3000 square meters or higher.
  6. Commitment to local order No. (23/92).
  7. - Appointing a registered consulting office with the municipality of Muscat.
  8. Commitment to circulars issued by the municipality of Muscat.
  9. - Any other requirements written in surveying.
  1. beneficiary
  2. The beneficiary (consultancy office) submits the application along with the required documents
  3. electronic
  4. half an hour
  5. Specialist
  6. - The concerned employee in the architectural department reviews the architectural plans - The transaction is referred to the administration for final approval if there are no significant observations
  7. electronic
  8. 9 working days
  9. beneficiary
  10. The approved architectural plans are electronically stamped with the technical approval seal
  11. electronic
  12. half an hour

Customers Service

Customer Service Number

1111 968+

Working hours (call center / customer services)

7:00 am - 09:00 PM