One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Obtaining a building permit for the purpose (modification, adding, total design) on an existing or under construction building for a plot of land that a building permit has been issued previously according to the plans submitted by the consulting office.

  1. A valid land title deed or usufruct contract for government lands.
  2. The survey drawing is recent, less than 10 years old.
  3. - Civil ID for persons / commercial registry for companies / legal agency in the case of heirs and the card of the heirs agent.
  4. - A letter from the consultant explaining that he visited the site and the nature of the project.
  5. - Photos from four sides of the site.
  6. - Previously approved plans in case of modification or addition.
  7. - Architectural and construction plans and construction accounts.
  8. - The approvals of other parties according to the requirements of the project in the attached Appendix No. (1).
  9. - 3D visualization of all multi-storey buildings.
  10. - Soil examination report (for buildings of more than three floors) and government buildings.
  11. - A topographical survey of lands that have a difference in levels only.
  1. Commitment to local order No. (23/92).
  2. - Consultative office registered with the municipality of Muscat.
  3. Commitment to circulars issued by the municipality of Muscat.
  4. - Any other requirements written in surveying.
  5. - It is necessary to submit a transaction (a preliminary study of the project) before submitting the application to add buildings and fundamental amendments for the following projects:
  6. 1- Tourism projects and integrated projects.
  7. 2- Commercial, residential or residential commercial or residential projects that are allowed to build four roles or higher.
  8. 3- One or more leveling floor proposal.
  9. 4- Industrial projects with an area of ​​construction of 3000 square meters or higher.
  10. 5- A copy of the previous building permit.
  1. beneficiary
  2. The beneficiary submits the application through a consulting agency, attaching all the required documents
  3. electronic
  4. half an hour
  5. Specialist
  6. - The data entry clerk verifies the documents attached to the transaction and refers them to the architectural department - The concerned employee in the architectural department reviews the architectural plans - The structural engineer reviews the structural plans - The transaction is referred to the management for final approval
  7. electronic
  8. 3 days
  9. beneficiary
  10. - The consultant pays the transaction fees at the consulting office and prints the building permit and plans - The construction permits are issued, and all architectural and structural plans are electronically stamped
  11. electronic
  12. half an hour

Customers Service

Customer Service Number

1111 968+

Working hours (call center / customer services)

7:00 am - 09:00 PM