One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Obtaining a construction license for the purpose of building a plot of land according to the ownership deed, and the survey fee issued by the Ministry of Housing and Urban Planning and according to the plans submitted by the consulting office registered with the municipality of Muscat.

  1. Land title deed or usufruct contract for government lands (valid).
  2. The survey drawing is recent, less than 10 years old.
  3. - Civil ID for persons / commercial registry for companies / legal agency in the case of heirs and the card of the heirs' agent.
  4. - A letter from the consultant explaining that he visited the site and what is the nature of the project.
  5. - Photos from four sides of the site.
  6. - Architectural and construction plans and construction accounts.
  7. - The approvals of other parties according to the requirements of the project in the attached Appendix No. (1).
  8. - Soil examination report for buildings of more than three floors and government buildings.
  9. - 3D visualization of all multi-storey buildings.
  10. - A topographical survey of lands that have a difference in levels only.
  1. Commitment to local order No. (23/92).
  2. - Consultative office registered with the municipality of Muscat.
  3. Commitment to circulars issued by the municipality of Muscat.
  4. - Any other requirements written in surveying.
  5. - It is necessary to submit a transaction (a preliminary study of a project) before submitting the application for the following projects:
  6. 1- Tourism projects and integrated projects.
  7. 2- Commercial, commercial, or residential projects that are allowed to build four roles or higher.
  8. 3- One or more leveling floor proposal.
  9. 4- Industrial projects with an area of ​​construction of 3000 square meters or higher.
  1. beneficiary
  2. The beneficiary submits the application through a consulting agency, attaching all the required documents
  3. electronic
  4. half an hour
  5. Specialist
  6. - The data entry clerk verifies the documents attached to the transaction and refers them to the architectural department - The concerned employee in the architectural department reviews the architectural plans - The structural engineer reviews the structural plans - The transaction is referred to the management for final approval
  7. electronic
  8. 3 working days
  9. beneficiary
  10. The beneficiary pays the transaction fees at the consultancy office
  11. electronic
  12. a work day
  13. beneficiary
  14. The beneficiary receives the building permit, and all architectural and structural plans are electronically stamped
  15. electronic
  16. half an hour

Customers Service

Customer Service Number

1111 968+

Working hours (call center / customer services)

7:00 am - 09:00 PM