One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.

Customs

Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.

Manpower

Manpower

Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description


The portal provides a service to process local direct debit card transactions, through a multi -use platform. And also to facilitate local electronic commercial services for traders in the Sultanate.

  1. It is required that the merchant or establishment have a bank account in one of the licensed local banks in order to be able to obtain this service.
  1. Trader's commercial registry or institution
  2. The rest of the documents and procedures are provided by the institution provided for the service and related to procedures I know your customer and due care (Kyc and Due Diligence)
  1. beneficiary
  2. Through connecting the licensed banking and financial institutions in the portal, the merchant or entity can submit a linking request through the service-providing institutions
  3. Semi-electronic
  4. It depends on the beneficiary
  5. the system
  6. Licensed banking and financial institutions assist the merchant or entity in the integration process, using special tools provided by the Central Bank
  7. electronic
  8. It depends on the fulfillment of the submitted requirements
  9. the system
  10. The Central Bank conducts an audit of the linking process to avoid any technical errors
  11. electronic
  12. It depends on the fulfillment of the submitted requirements
  13. the system
  14. The experts at the Central Bank grant permission to licensed financial and banking institutions to include this establishment or merchant in the portal
  15. electronic
  16. Immediately after completing all the requirements

Customers Service

Customer Service Number

24777777 968+

Working hours (call center / customer services)

08:00 AM - 03:00 PM