One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Transferring the property owned by the first party to the second party and vice versa according to the agreement of the two parties.

  1. 1. The original title deed for the two properties.
  2. 2. In the event that the applicant applies for the service himself:
  3. o A copy of the ID card or passport (valid).
  4. 3. In the event that the agent submits the application:
  5. o A copy of the agent's identity card.
  6. o A copy of the applicant’s identity cards.
  7. o An original and a copy of the legal afency deed containing the request to issue a title deed under the exchange contract.
  1. o The presence of the two parties, they are 18 years old, adults, and are welcome to conduct the behavior, or their representatives with a legal agency that allows swap.
  2. o The property must be not seized.
  3. o In the event that the property is mortgaged, the approval of the mortgaged authority must be obtained.
  1. beneficiary
  2. The applicant visits the unified service hall to submit the application
  3. Non-electronic
  4. 10 minutes
  5. beneficiary
  6. The applicant brings the supporting documents to submit the application
  7. Non-electronic
  8. 5 minutes
  9. beneficiary
  10. The applicant fills out the service application form and attaches the required documents
  11. Semi-electronic
  12. 10 minutes
  13. Specialist
  14. The concerned employee receives and reviews the application
  15. Semi-electronic
  16. 10 minutes
  17. beneficiary
  18. The applicant signs the contract to clear the application procedures
  19. Semi-electronic
  20. 5 minutes
  21. Specialist
  22. After approval by the decision maker, the concerned employee collects the prescribed fees from the beneficiary
  23. Semi-electronic
  24. 5 minutes
  25. Specialist
  26. The concerned employee prints the proof of title
  27. Semi-electronic
  28. 5 minutes
  29. Decision maker
  30. After reviewing all documents by the concerned employee, they are presented to the decision-maker for approval
  31. Semi-electronic
  32. 15 minutes
  33. beneficiary
  34. Receiving the service by the beneficiary
  35. Semi-electronic
  36. 5-10 minutes

Customers Service

Customer Service Number

80000099 968+

Working hours (call center / customer services)

07:30 AM -02:30 PM -2: 30 PM -10: 00 PM