One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Registering the release of the mortgage on the mortgaged property

  1. The original title deed.
  2. - A no-objection letter to release the registered mortgage on the property from the mortgagee.
  3. 1- If the applicant applies for the service himself:
  4. - Original and copy of the ID card or passport (valid).
  5. 2- If the agent submits the application:
  6. - A copy of the agent's identity card or passport (valid)
  7. A copy of the identity card or passport (valid) of the applicant.
  8. - A copy of the legal agency with a mention of (request to release the mortgage)
  1. The mortgage intended must be already registered on the property.
  2. - Update the surveying, as it requires it.
  1. beneficiary
  2. The applicant accesses the ministry's website on Amlak platform either through the ID card reader or through the mobile PKI
  3. electronic
  4. 5 minutes
  5. beneficiary
  6. Select the service (request to release the property mortgage) then choose the property for which the application is to be submitted
  7. electronic
  8. 3 minutes
  9. beneficiary
  10. Register the data to process the transaction and attach the required documents
  11. electronic
  12. 3 minutes
  13. beneficiary
  14. The beneficiary pays the service fees
  15. electronic
  16. 3 minutes
  17. Specialist
  18. The concerned employee reviews the transaction on Amlak platform and ensures that there are no legal obstacles or any deficiencies
  19. electronic
  20. 10 minutes
  21. beneficiary
  22. Notifying the beneficiary via text message to complete the payment of the prescribed fees
  23. electronic
  24. 5 minutes
  25. Specialist
  26. Sending the request through the system to the employee authorized to sign electronically to issue the property proof of title
  27. electronic
  28. 5 minutes
  29. beneficiary and specialist
  30. Sending a notification via a text message to the applicant, directing him to collect the proof of title from the ready properties reception office using mobile PKI
  31. Semi-electronic
  32. 5 minutes

Customers Service

Customer Service Number

80000099 968+

Working hours (call center / customer services)

07:30 AM -02:30 PM -2: 30 PM -10: 00 PM