One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Registering an in-kind right on the real estate is called a mortgage, by concluding a mortgage contract between two parties: The mortgagor is the owner The property and the mortgagee are the owner of the mortgage right, and both of them must be a natural person or a legal person.

  1. The original title deed.
  2. - Mortgage contract in case the mortgagee is (Ministry of Defense, Petroleum Development Oman, Central Bank, Development Bank).
  3. - An official letter issued by the mortgagee that includes information about the property, the parties to the contract, the type of mortgage, and its value.
  4. - An authorized letter of authorization for a legal person, such as a bank, for example.
  5. 1- In the event that the applicant applied for the service himself:
  6. - Original and copy of the ID card or passport (valid).
  7. 2- If the agent submits the application:
  8. - A copy of the agent's identity card or passport (valid)
  9. A copy of the ID card or passport (valid) of the applicant.
  10. - A copy of the legal agency with a mention of (request to register the mortgage contract on the property).
  1. - Update the surveying, as it requires it.
  2. - The personal presence of the parties to the contract or their representatives requires.
  3. - The property must be not seized or mortgaged to another party, except after obtaining approval from the subject of the barrier on the property or the mortgaged property.
  1. beneficiary
  2. The applicant visits at the real estate registration department in the unified service hall to submit the application, bring the necessary documents, and fill out the service request form
  3. Non-electronic
  4. day
  5. Specialist
  6. - The concerned employee reviews the transaction and verifies the absence of any legal obstacles - Entering the transaction information into the land information system - Registering the mortgage on the property in the land information system
  7. electronic
  8. 30 minutes
  9. beneficiary
  10. The applicant pays the prescribed fees
  11. electronic
  12. 5 minutes
  13. Specialist
  14. Printing the proof of title and mark the mortgage on it, and the concerned employee signs the proof of title as registrared
  15. Non-electronic
  16. 10 minutes
  17. Decision maker
  18. The director or the authorized person reviews the proof of title of the property for a final review and signs it
  19. Non-electronic
  20. 10 minutes
  21. beneficiary and specialist
  22. Completing the application and receiving the proof of title
  23. Non-electronic
  24. 10 minutes

Customers Service

Customer Service Number

80000099 968+

Working hours (call center / customer services)

07:30 AM -02:30 PM -2: 30 PM -10: 00 PM