One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Real estate ownership registration under the approval of the will.

  1. The original title deed
  2. • Acknowledgment of the will approved and certified by the Legal Court
  3. • Personal identification and authorization documents in case the applicant applied for the service himself:
  4. • In the event that the agent submits the application:
  5. o A copy of a valid ID card or passport
  6. o A copy of the agent's identity card.
  7. o A copy of the applicant's identity card.
  8. o Original and copy of the legal agency
  1. • The property must be unable or mortgaged.
  2. • That the approval of the will be approved by the court or the attendance of the heirs to approve the will
  1. beneficiary
  2. The applicant visits the unified service hall to submit the application along with the required documents
  3. Non-electronic
  4. 15 minutes
  5. Specialist
  6. The concerned employee reviews the application
  7. Semi-electronic
  8. 30 minutes
  9. Specialist
  10. The concerned employee collects the prescribed fees from the beneficiary
  11. Semi-electronic
  12. 5 minutes
  13. Specialist
  14. The concerned employee prints the proof of title
  15. Semi-electronic
  16. 5-10 minutes
  17. Decision maker
  18. After reviewing all documents by the competent employee, it is presented to the decision-maker for approval
  19. Semi-electronic
  20. 10 minutes
  21. beneficiary
  22. Receipt by the applicant
  23. Semi-electronic
  24. 5-10 minutes

Customers Service

Customer Service Number

80000099 968+

Working hours (call center / customer services)

07:30 AM -02:30 PM -2: 30 PM -10: 00 PM