One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Registration of the property deed in the name of the heirs based on the legal media (inheritance right), issued by the competent authority.

  1. 1- The original title deed.
  2. 2- Documents issued by other parties
  3. - Forensic media (determination of heirs)
  4. Copies of the heirs' personal identification documents or copies of valid passports.
  5. - In the event that the applicant applied for the service and one of the heirs
  6. A copy of a valid ID card or passport
  7. - In the event that the agent submits the application:
  8. A copy of a valid ID card or passport
  9. A copy of the heirs' valid ID card.
  10. - Original and copy of the agent’s deed including (registration of inheritance)
  1. • Each heirs should be identified on the Ministry of Housing and Urban Planning platform before submitting the application
  2. • In the event of a palace between the heirs, they must be registered in the system through real estate registration offices and with the will of the will from the court
  3. • Update the surveying if it requires that
  4. • The property must be not seized or dependent on the approval of the mortgaged authority.
  1. beneficiary
  2. The applicant accesses the ministry's website on Amlak platform either through the ID card reader or through the mobile PKI
  3. electronic
  4. 5 minutes
  5. beneficiary
  6. Selecting the real estate registry services, then choosing the specific service to be processed from the e-services list and issuing a property proof of title for the inheritance right
  7. electronic
  8. 3 minutes
  9. beneficiary
  10. Agreeing to the service instructions that appear on the screen after selecting the right of inheritance service, then clicking on a new application and selecting the property to submit the application
  11. electronic
  12. 3 minutes
  13. beneficiary
  14. Providing the heirs' information in the application
  15. electronic
  16. 3 minutes
  17. beneficiary
  18. Attaching the required documents
  19. electronic
  20. 3 minutes
  21. beneficiary
  22. Paying the service fee electronically (5 Omani Riyals)
  23. electronic
  24. 3 minutes
  25. Specialist
  26. The concerned employee reviews the transaction on Amlak platform and ensures that there are no legal obstacles or deficiencies. If the request is complete, it is sent to the authorized signatory for final approval
  27. electronic
  28. 10 minutes
  29. Decision maker
  30. Approving the proof of title by the authorized signatory
  31. electronic
  32. 5 minutes
  33. the system
  34. Notifying the applicant electronically to pay the transaction fees through the platform
  35. electronic
  36. 3 minutes
  37. the system
  38. Notifying the applicant to visit the unified service hall, bring the original documents and receive the proof of title
  39. electronic
  40. 5 minutes
  41. beneficiary
  42. Receiving the proof of title for the inheritance right from the ready property receipt office
  43. Semi-electronic
  44. 5 minutes

Customers Service

Customer Service Number

80000099 968+

Working hours (call center / customer services)

07:30 AM -02:30 PM -2: 30 PM -10: 00 PM