One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Administration of property deeds registered in the cadastre management in the event that the owner changes his name, his father's, his grandfather's, or the name of the tribe

  1. A copy of the original title deed.
  2. In the event that the applicant applies for the service himself:
  3. Original and copy of the identity card or passport (valid).
  4. If the agent submits the application:
  5. A copy of the agent's identity card or passport (valid).
  6. A copy of the identity card or passport (valid) of the applicant.
  7. Original and copy of the legal agency with a mention (issuing a title deed to correct a name).
  8. Original name change report.
  1.  reported by the General Administration of Public Transfer to change the name.
  2.  Update the surveying if it is required
  1. beneficiary
  2. The applicant visits the platform and selects the service
  3. electronic
  4. Ten minutes
  5. beneficiary
  6. The beneficiary of the service or their legally authorized representative pays the application fees
  7. electronic
  8. Ten minutes
  9. the system
  10. The application is forwarded to the real estate procedures department
  11. electronic
  12. five minutes
  13. Specialist
  14. The concerned employee reviews the application from the real estate procedures registration department
  15. electronic
  16. Ten minutes
  17. Decision maker
  18. The authorized signatory approves the application
  19. electronic
  20. five minutes
  21. the system
  22. Send a notification to the beneficiary informing him of paying the fees
  23. electronic
  24. five minutes
  25. beneficiary
  26. The beneficiary pays the service fees through the Ministry's electronic platform or the mobile application
  27. electronic
  28. five minutes
  29. beneficiary and specialist
  30. The beneficiary or his officially authorized representative receives the property proof of title from one of the unified service stations of the Ministry of Housing and Urban Planning
  31. Semi-electronic
  32. five minutes

Customers Service

Customer Service Number

80000099 968+

Working hours (call center / customer services)

07:30 AM -02:30 PM -2: 30 PM -10: 00 PM