One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

The issuance of a property deed to the owner of the property in the event of a damage to the original deed.

  1. 1- A copy of the original title deed.
  2. 2- The original declaration of loss of ownership published in the local newspaper indicating the date of publication.
  3. • In the event that the applicant applies for the service himself:
  4. 1- A copy of the ID card (valid).
  5. • In the event that the agent submits the application:
  6. 1- A copy of the agent's ID card (valid)
  7. 2- A copy of the valid ID card of the applicant.
  8. 3- A copy of the legal agency with a mention (issuing a title deed to replace a lost one)
  1. Real estate data must be clear in the damaged bond, otherwise it is considered a treatment instead of a lost allowance.
  2. Update the surveying if it is required.
  1. beneficiary
  2. Logging into Amlak platform using mobile PKI or the available method based on the user type and selecting the service according to its domain
  3. electronic
  4. 5 minutes
  5. beneficiary
  6. The beneficiary of the service or his representative shall attach all required papers and documents
  7. electronic
  8. From 5 to 10 minutes
  9. beneficiary
  10. The beneficiary pays the application fee through the Ministry's electronic platform
  11. electronic
  12. five minutes
  13. the system
  14. Transfering the application to the real estate proceedings registration department
  15. electronic
  16. five minutes
  17. Specialist
  18. The concerned employee reviews the application from the real estate procedures registration department
  19. electronic
  20. Ten minutes
  21. Decision maker
  22. The employee authorized to sign approves the service request
  23. electronic
  24. Ten minutes
  25. the system
  26. Sending a notification to the beneficiary to inform him about the payment of the transaction fees
  27. electronic
  28. five minutes
  29. beneficiary
  30. The beneficiary makes the payment for the service fees through the ministry's electronic platform (Amlak)
  31. electronic
  32. Ten minutes
  33. beneficiary and specialist
  34. The beneficiary of the service or their officially authorized representative hands over the damaged proof of title and receives the replacement
  35. Semi-electronic
  36. five minutes

Customers Service

Customer Service Number

80000099 968+

Working hours (call center / customer services)

07:30 AM -02:30 PM -2: 30 PM -10: 00 PM