One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

The issuance of a property deed to the owner of the property in the event of a loss of the original deed.

  1. 1- A copy of the original title deed.
  2. 2- The original declaration of loss of ownership published in the local newspaper indicating the date of publication.
  3. • In the event that the applicant applies for the service himself:
  4. 1- A copy of the ID card (valid).
  5. • In the event that the agent submits the application:
  6. 1- A copy of the agent's ID card (valid)
  7. 2- A copy of the valid ID card of the applicant.
  8. 3- A copy of the legal agency with a mention (issuing a title deed to replace a lost one)
  1. * The application must be submitted after thirty (30) days of publishing the advertisement in local newspapers.
  2. * The surveying must be updated if necessary
  1. beneficiary
  2. Logging into Amlak platform using mobile PKI or the available method based on the user type and selecting the service according to its domain
  3. electronic
  4. 5 minutes
  5. beneficiary
  6. Attaching the required documents to apply for a replacement of the lost proof of title of the property
  7. electronic
  8. 5- 10 minutes
  9. beneficiary
  10. Paying the fees for submitting the online application
  11. electronic
  12. 5 minutes
  13. the system
  14. The application is forwarded to the real estate procedures department for review by the concerned employee
  15. electronic
  16. 5 minutes
  17. Specialist
  18. Reviewing the application by the employee in the real estate procedures registration department
  19. electronic
  20. 1- 2 hours
  21. Decision maker
  22. The application is forwarded for approval to the authorized signatory
  23. electronic
  24. 5-10 minutes
  25. the system
  26. A notification is sent to the applicant electronically through the platform to pay the fees for issuing a replacement of a lost proof of title electronically
  27. electronic
  28. 5 minutes
  29. beneficiary
  30. The beneficiary pays the required fees to obtain a replacement of the lost proof of title electronically through Amlak platform
  31. electronic
  32. 5 minutes
  33. beneficiary and specialist
  34. The concerned employee at the unified service station of the Ministry of Housing and Urban Planning prints the replacement of the lost proof of title, and the beneficiary of the service or their legally authorized representative receives it
  35. Semi-electronic
  36. 5 minutes

Customers Service

Customer Service Number

80000099 968+

Working hours (call center / customer services)

07:30 AM -02:30 PM -2: 30 PM -10: 00 PM