One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Request a document or deed out of the real estate file that is permissible to be requested such as (a copy of the ownership deed, surveying, contracts).

  1. The service form contains documents that can be copied.
  2. 1- In the event that the applicant applied for the service himself:
  3. - Original and copy of the ID card or passport (valid).
  4. 2- If the agent submits the application:
  5. - A copy of the agent's identity card or passport (valid)
  6. A copy of the identity card or passport (valid) of the applicant.
  7. - A copy of the legal agency with a mention of (requesting a document from the real estate file)
  8. 3- In the event that the consulting company submits the application:
  9. A letter authorizing the consulting office to receive a copy of the required documents (to be attached) issued by the court
  10. - The authorized consultant's original ID card or work card showing his connection to the consulting office (required to be shown)
  11. 4- In the event that the delegated expert submits the application:
  12. - An authorization letter confirming that the expert has the authority to request a document from the real estate file (with the name of the authorized expert mentioned) - issued by the court.
  13. "
  1. Nothing
  1. beneficiary
  2. The applicant accesses the ministry's website on Amlak platform, either through an ID card reader or mobile PKI
  3. electronic
  4. 5 minutes
  5. beneficiary
  6. Selecting the service (request for a document from the property file), choosing the type of required document, and attaching the necessary documents
  7. electronic
  8. 3 minutes
  9. beneficiary
  10. Paying the service fees
  11. electronic
  12. 3 minutes
  13. Specialist
  14. The concerned employee reviews the transaction on Amlak platform and ensures the absence of any legal obstacles or deficiencies
  15. electronic
  16. 3 minutes
  17. beneficiary
  18. Notifying the beneficiary via text message to complete the payment of the service fee
  19. electronic
  20. 3 minutes
  21. beneficiary
  22. The beneficiary can view copies of the documents through the platform, and for the original document, he must visit the unified service hall and obtain it using the mobile PKI
  23. electronic
  24. 3 minutes

Customers Service

Customer Service Number

80000099 968+

Working hours (call center / customer services)

07:30 AM -02:30 PM -2: 30 PM -10: 00 PM