One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Service to establish children nurseries of all kinds (for Omanis/ GCC countries/ international/ residentd) and the procedures to open the project in its final form

  1. Fill out the information of the application form
  2. • Academic qualification of the applicant + ID + non-conviction
  3. • The educational qualification of the nursery manager + ID + non-conviction + medical examination + proof that she does not work
  4. • Pay the application fee
  5. • Fulfillment of Article (16) of the Nursery Regulations, which relates to the establishment of an international nursery.
  6. • The approval of the embassy in the event of opening a “community” nursery.
  7. • Fill out a form to choose a name for the nursery
  8. • Adding nursery activity in the commercial register
  9. • Bring the approval of the Ministry of Commerce and Industry on the proposed name.
  10. Provide us with the necessary documents to declare custody:
  11. o Security and safety license
  12. o Municipal license
  13. o A letter of the job staff, their qualifications, ID + non-conviction + medical examination.
  14. o The internal regulations governing the work of the nursery.
  15. or tuition fees
  16. o Building lease contract
  17. o Bank guarantee
  18. • Pay the license issuance fees
  1. Minister No. 212/2012 to issue the regulatory regulations for the nursery houses
  1. beneficiary
  2. The applicant fills out the nursery opening application form (which can be obtained from the website or the concerned employee) and attaches academic qualifications as per Article (8) and qualifications of the nursery director as per Article (25). The applicant also includes a copy of the personal ID card or passport and a certificate of non-conviction
  3. Semi-electronic
  4. 2-3 days
  5. Specialist
  6. If the initial documents are completed, the administrative affairs officer/early childhood specialist prepares the preliminary approval letter
  7. Non-electronic
  8. 2-3 days
  9. Specialist
  10. The head of the early childhood institutions department reviews the letter and then forwards it to the director of the child affairs department/assistant director for accreditation. The letter is then sent to the documentation department
  11. Non-electronic
  12. 2-3 days
  13. Specialist
  14. In the event of not meeting the conditions according to Article (8): - The administrative affairs clerk/early childhood specialist submits the exception request. - The head of the early childhood institutions department reviews the application and then refers it to the director of the child affairs department/assistant director and then to the general director of family development, and then to the Ministry's undersecretary to request an exception for the applicant
  15. Non-electronic
  16. 2-3 days
  17. Specialist
  18. The applicant is informed of the rejection/the required completion of documents by the administrative affairs clerk/early childhood specialist. Then, the applicant can resubmit the application
  19. Non-electronic
  20. 2-3 days
  21. beneficiary
  22. The applicant visits the Ministry of Commerce, Industry and Investment Promotion to add a commercial activity or to obtain a commercial registration
  23. Semi-electronic
  24. 2-3 days
  25. Specialist
  26. The administrative affairs clerk/early childhood specialist prepares a letter for the relevant municipality
  27. Non-electronic
  28. 2-3 days
  29. Specialist
  30. The Director of the Child Affairs Department approves the letter and sends it through the correspondence system to the Documentation Department
  31. Semi-electronic
  32. 2-3 days
  33. beneficiary
  34. The applicant furnishes the building based on the notes from the initial inspection
  35. Non-electronic
  36. According to his will
  37. beneficiary
  38. The applicant submits a request for the final inspection
  39. Non-electronic
  40. 2-3 days
  41. Specialist
  42. The final approval is granted by the Ministry's undersecretary to open the nursery
  43. Non-electronic
  44. Several months
  45. beneficiary
  46. The nursery owner visits the financial affairs department to pay the fees
  47. Semi-electronic
  48. 2-3 days
  49. beneficiary
  50. The nursery owner receives the license certificate from the early childhood institutions department
  51. Non-electronic
  52. week

Customers Service

Customer Service Number


Working hours (call center / customer services)

08:00 AM - 03:00 PM