One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

This service is carried out in order to provide indicators for studies and reports

  1. The service applicant: an institution (governmental / civil / private / civil society or any related documents):
  2. o An official letter about the service request
  3. o The purpose of the service request
  1. nothing
  1. Specialist
  2. The requesting party submits the application through an official letter or via email to the department of studies and indicators
  3. Semi-electronic
  4. 1
  5. Specialist
  6. The directorate verifies the availability of data and analyzes it in collaboration with the planning and development department and the information technology department. Then, it is submitted to the director general for approval
  7. Semi-electronic
  8. 12
  9. Decision maker
  10. The indicators are approved by the director general of planning and studies and then delivered to the requesting entity
  11. Semi-electronic
  12. 1

Customers Service

Customer Service Number


Working hours (call center / customer services)

08:00 AM - 03:00 PM