One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

The service is an introduction to the community and institutions subject to the law of documents and archives so that they enable them to see the archives in the authority

  1. 1. ID Card - the first time only
  2. 2. A beneficiary card
  1. ** Library conditions **
  2. 1. Commitment to the system and taking into account calm.
  3. 2. The beneficiary is obliged to leave the acquaintance hall or the library if he is asked for any emergency reason.
  4. 3. It is prohibited to use special and compact tablets in the acquaintance hall or library.
  5. 44
  6. 5. The beneficiary must inform the supervisor of the beneficiaries of each torn or deformed container when it is received.
  7. 6. The beneficiary is responsible for the vessels that are available to him until he referred to the service supervisor of the beneficiaries in the case that was at the time of its receipt.
  8. 7. It is forbidden to eat, drink, smoke, and use the phone in the acquaintance hall or library.
  9. 8. In the event that the beneficiary violates the following instructions, the following is applied:
  10. - Oral alert
  11. Alert my book
  12. -Prevention of entering the acquaintance hall or library for two weeks
  13. *** Controls for viewing the archives ***
  14. 1. The beneficiary has the use of computers in the viewing hall to search for the documents reviewers to be viewed, and he has a request for help from the hall supervisor.
  15. 2. The beneficiary may use the paper research tools available in the viewing hall, provided that they are returned to their places when completing their use.
  16. 3. The beneficiary has four files per day, and it is not permissible to provide more than one file or a documentary unit at the same time, and the beneficiary must return the archives that were available to him before obtaining other documents.
  17. 44
  18. 5. The beneficiary must maintain the arrangement that was assigned to the archives inside the file, and the supervisor of the viewing hall of any file with a defect in the arrangement of his documents
  19. 6. The beneficiary may book one file for two consecutive work, to return to the hall the next day.
  1. Specialist
  2. The concerned employee registers the researcher in the authority's library
  3. Semi-electronic
  4. 20 minutes
  5. beneficiary
  6. The researcher uses the authority's search engine to search and access documents in the authority's library
  7. electronic
  8. Two hours
  9. Decision maker
  10. If the documents are not available electronically, the concerned employee notifies the archives to obtain the documents following the established procedures, ensuring they are accessible for view
  11. Semi-electronic
  12. hour
  13. beneficiary and specialist
  14. Paper documents are received when they meet the conditions of availability for viewing
  15. Non-electronic
  16. hour

Customers Service

Customer Service Number

24130020 968+

Working hours (call center / customer services)

08:00 AM - 01:30 PM