One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

A service provided to the units of the administrative system, institutions and companies that the government contributes to its capital, with no less than 25%, and the institutions and companies that practice activities related to public facilities; For training in everything related to organizing and managing documents

  1. The approval of the National Documentation and Archives Authority
  1. 1. That the employees concerned with the service be: specialists, technicians, documents and managers in the specialty
  2. 2. The authority’s approval of the request
  1. beneficiary
  2. The requesting entity addresses the authority regarding the need for a training course, specifying the areas: archives, classification, document management or general
  3. Semi-electronic
  4. day
  5. Specialist
  6. The concerned employee reviews the application and either accepts (by specifying the training schedule), defers or rejects it
  7. Non-electronic
  8. 2 days
  9. Specialist
  10. Conducting a specialized training course for the institution
  11. Non-electronic
  12. 5 days

Customers Service

Customer Service Number

24130020 968+

Working hours (call center / customer services)

08:00 AM - 01:30 PM