One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

This service is provided to help in document management to the bodies subject to the Documentation and Archives Law

  1. An official letter requesting the service.
  1. Adoption of procedural tools for the institution
  1. beneficiary
  2. The beneficiary sends the request to the Authority
  3. Semi-electronic
  4. one day
  5. Specialist
  6. The authority's employee studies the request and communicates with the requesting entity to determine the type of support required for the document management system service. Then, a detailed study is prepared regarding the request
  7. Semi-electronic
  8. 3 days
  9. beneficiary and specialist
  10. Approving the application by the authority, notifying the beneficiary and providing technical support for the requesting entity
  11. Semi-electronic
  12. 14 working days

Customers Service

Customer Service Number

24130020 968+

Working hours (call center / customer services)

08:00 AM - 01:30 PM