One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Request to destroy the data in the data storage device (hard disks - flexible disk - papers and any other data storage device) where the authority supervises this process from the beginning till the end

  1. Lists of retention periods for documents
  2. Document destruction request form
  1. -Considering the schedules of the recipient and the damage application form
  1. beneficiary
  2. Preparing lists of documents to be destroyed
  3. Semi-electronic
  4. one day
  5. Specialist
  6. Comparing the request lists with the retention schedules for the institution's documents and approving the request after collecting the fees
  7. Semi-electronic
  8. 3 days of work
  9. beneficiary and specialist
  10. The beneficiary sends the prepared documents for destruction to the authority, specifying a date or day for receiving the documents for destruction
  11. Non-electronic
  12. one day
  13. beneficiary and specialist
  14. After completing the destruction process, the status of the request is changed to "completed," and a message is sent to the beneficiary confirming the completion of the process.
  15. Semi-electronic
  16. 10 minutes

Customers Service

Customer Service Number

24130020 968+

Working hours (call center / customer services)

08:00 AM - 01:30 PM