One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Reporting an incident at work of the insured employee (work injury - disease - car accident)

  1. 1- An explanatory letter on the nature of the work and how the accident occurred
  2. 2- Documents proving the validity of the application
  3. 3- It may require additional documents as required by the process or what is new to the request
  1. 1- The injury is inside the workplace
  2. 2- That the disease be among the list of professional diseases mentioned in the table of diseases attached to the Social Insurance Law
  3. 3 - That the accident is the result of a professional cause, for example, that it will be during the go or return from work without stopping, backwardness or deviation
  1. beneficiary
  2. Submission of the application
  3. electronic
  4. 1 day
  5. Specialist
  6. The application is reviewed by the complaints and follow-up department
  7. electronic
  8. 2 days
  9. Specialist
  10. Verifying the record
  11. electronic
  12. 2 days
  13. Specialist
  14. Preparing the record
  15. Semi-electronic
  16. 5 days
  17. Decision maker
  18. Approval by the head of the inspection department
  19. electronic
  20. 1 day
  21. Decision maker
  22. Review of the application by the head of the complaints department (in case of claims)
  23. electronic
  24. 2 days
  25. Decision maker
  26. Approval of the application by the Director (for exceptional cases)
  27. electronic
  28. 2 days

Customers Service

Customer Service Number

80077600 968+

Working hours (call center / customer services)

08:00 AM - 02:00 PM