One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

A request made by the insured employee to change the bank account number to disburse the insurance benefits, including work injuries pensions

  1. -The bank account reports certified by the bank
  2. A legal agency (in the event of the application by the agent)
  1. -The bank account is changed with the request of the pensioner or the agent to legitimize those who are entitled to the inheritance of the insured or the beneficiaries.
  2. The bank account is changed according to the priorities and controls in force
  1. beneficiary
  2. The eligible person or their representative submits a request to update the bank account through the insurance portal, along with attaching the necessary documents
  3. electronic
  4. 5 minutes
  5. Specialist
  6. Verifying the accompanying documents of the request and confirming that the data provided by the beneficiary are consistent with the attached documents. The request is approved if the provided data is correct
  7. Semi-electronic
  8. 2 days
  9. the system
  10. The application is processed through the e-system and the data is updated after its approval
  11. electronic
  12. instant

Customers Service

Customer Service Number

80077600 968+

Working hours (call center / customer services)

08:00 AM - 02:00 PM