One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Continuously paying the pension due to the change of the marital status (divorce - widow) for the widow of the deceased or one of his daughters or sisters

  1. 1- Divorce or widow (for the female)
  2. 2- Legal agency (if any agent)
  3. 3- Bank account
  1. Notifying the commission to prove (marriage - divorce - widow) for the widow of the deceased or one of his daughters or sisters when the cause occurs
  1. beneficiary
  2. The application is submitted either by the agent or the eligible person themselves
  3. electronic
  4. 1 day
  5. Specialist
  6. The concerned employee reviews the request and verifies the data completeness
  7. electronic
  8. 1-2 days
  9. Specialist
  10. The concerned employee approves the request, and if there is anything missing or in need of modification, it is rejected and returned for review to make the necessary adjustments
  11. electronic
  12. 1-2 days
  13. Specialist
  14. The concerned employee from the finance department reviews the application and approves it
  15. electronic
  16. 1-2 days
  17. the system
  18. Disbursing the eligible portion of the pension (death pension)
  19. electronic
  20. 1-30 days, according to the date of the monthly pension disbursement

Customers Service

Customer Service Number

80077600 968+

Working hours (call center / customer services)

08:00 AM - 02:00 PM