One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Periodic follow-up to those who are entitled to the death pension for his deceased ensured employee

  1. 1- Periodic follow-up form
  2. 2- The legal agency (in the event of the termination of the legal agency registered in the system)
  3. 3- Bank account statement (in case the beneficiary or his representative wishes to change the bank account)
  1. The Sharia Undersecretary of those who are entitled to notify the authority of all data that would stop the disbursement of the pension, cut it or re -disburse it to its beneficiaries in accordance with the provisions of the Social Insurance Law by filling out the annual periodic follow -up form and submitting it to the authority
  1. beneficiary
  2. The beneficiary fills out the regular follow-up form, signs it, and provides the accompanying documents
  3. Non-electronic
  4. 1 day
  5. Specialist
  6. Regular review of the form by the concerned employee and verification of the documents attached to the form
  7. Non-electronic
  8. 1 day
  9. Specialist
  10. Archiving the form in the e-file of the beneficiary and updating their data in the e-system
  11. electronic
  12. 1-2 days

Customers Service

Customer Service Number

80077600 968+

Working hours (call center / customer services)

08:00 AM - 02:00 PM